Shipping policy

Shipping Policy

Thank you for shopping with us! We aim to provide a smooth and timely shipping experience. Please review our shipping policy below for all the details:

Shipping Methods 

• Standard Shipping (Estimated delivery: 5-8 business days)

Please note that shipping times may vary due to circumstances outside of our control, such as weather delays or courier issues.

Address Accuracy

• Please double-check your shipping address when completing your order. We are not responsible for orders shipped to incorrect addresses due to errors made during checkout.

Shipping Delays

While we strive to ensure timely delivery, shipping delays may occur due to unforeseen circumstances (e.g., weather, holidays, high order volume). We will keep you updated and do our best to resolve any issues.

Lost or Stolen Packages

• We are not responsible for packages lost or stolen once they have been marked as "Delivered" by the carrier.

• If you believe your package was lost or stolen, please contact the carrier directly to file a claim. We can assist you with this process, but we cannot offer replacements or refunds.

Contact Us

Have questions or concerns, feel free to reach out to our email heddiesays@gmail.com!